I just installed 12 gen2 contact sensors and have one contact sensor keeps showing tampering… I am not sure if the unit has issue or I just need to do something.
Hi @BrutusBuckeye! Tampered status will usually occur if the cover is off or the device is moved from the magnet or assembly. Please ensure the cover is placed on securely and the Contact Sensor is mounted tightly. As only one of your Sensors is tampered, please try moving the sensor closer to the Base Station as a connection test. After checking the above, the tampered message should go away after a few moments. If not, try removing the battery for a moment, then putting the battery back in. I hope this helps!