New charged battery. Cam showing low battery after install

Got 2 new fully charged batteries installed. Shows low batteries, not the batteries that are bad, update the software to accept fresh charged batteries, im tired of reinstalling a camera every time i got to charge the batteries, i charge one at a time as well so there is always power going to the cam, give us a software update or refund me the $900 i spent on the cameras

Hi @Oompa1. After you insert the new batteries, open a Live View. After a few seconds, close the Live View and wait a few minutes. The Live View will prompt the cam to update it’s status and you should see that the batteries are full. Let me know if this helps.