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New cameras don't show on PC app
I had a Ring Doorbell and Stickup Cam that showed up on my iPhone app and my Windows 10 PC App. I added 2 more cameras that show up on my phone but not my PC. How do I get the new cameras to show up on my PC App? THANKS - BJP
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10-08-2020 22:13:52
Responses (14)
- R
Just replaced my Ring Doorbell Pro with Ring Doorbell Pro 2. To now see that my doorbell is gone form the Windows app. So now I have a newer "better" product that I can't answer from my PC anymore. I really wish I had known this sooner. Also ordered a Ring Doorbell 4 for my backdoor and as I understand it that won't show up either. I thought I was moving forward with my investment. Instead it seems I've made an expensive move backward.How are we Windows 10 users now supposed to check live footage or answer the doorbell from our Windows 10 PC's? I would really like to know the answer to that. Because for me it's much easier to click on an app on my PC to look at camera's or answer the doorbell then to use an additional device for this that I have to pick up. Please start supporting the Win 10 app again. I'm happy that it only has the basic features but at least support those for all Ring products. I mean how difficult can it be to add support for new camera's. And there is no alternative on Win 10.
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09-08-2021 08:37:27
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- T
Hey neighbors. A neighbors in this Community post [here](https://community.ring.com/t/new-video-doorbell-wired-not-showing-up-on-windows-app-ring-always-home/42503/18) has found a work around for this. I hope this helps!
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11-08-2021 17:21:27
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- U
This was a terrible idea. I should have bought another brand. I only added to my camera security system and now this sucks. No preview on the computer? no way I would purchase a RIng again. Is there a way to get my money back? Im ready to scrap the entire set and go with someone else
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04-09-2022 22:08:17
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JeffMCFC
I have just upgraded to Video Doorbell 4 and it is not showing on the windows app.
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04-08-2021 09:28:55
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