Set up a new battery stick up camera and it immediately went offline and isn’t recognized in my ring apps devices. The blue light does come on if I wave my hand in front of it a couple of times but that’s it. Any help please?
Hi @bigboo2u. Is the Camera showing as offline in the Ring App still? Have you tried to activate the Live View or set it back up? If the Live View doesn’t work because it’s registering as offline still, I’d recommend just taking the Camera through another setup in the Ring App with the steps under Set Up a Device. Once the setup is done, test it out again to see if it’s showing as online and working properly.