New base station

My new basestation (2ndgen) dc is making a high frequent noise connecting to power. Right out of the box.
Impossible to keep it on. What to do?

Hi @Thofle. I suggest reaching out to our support team. Your Base Station should not be producing a noise outside of the siren/chirps. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.