Ring doorbell ive just bought thisand the batery light is green the light in the power cable isnt lit up yet its been on charge over 7hours and when i put it in the door bell no light flashes tried to do the rest but nothing happens ive paid fair bit of money for this can some one help
Hi @Leesa. Since you’ve already fully charged the battery and tried a reset of the Doorbell, I’d suggest following up with our support team so they can take a look at this for you and offer more advanced troubleshooting support. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.