Never got my free faceplate

ORDER 001-3033376

Never received it. Tried to call and waited 45 minutes before I got disconnected.

Sorry to hear about this, @acezfour4! For orders, billing, or account related inquiries, these are best handled with our support team. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Depending on region, you may also be able to chat into support at I hope this helps! :slight_smile: