Network Connection Issue

Ring Pro has been working fine for 2 weeks. Now it will not connect to the “Ring Network” during recconnection attempts. No changes have been made to my network. Signal to Ring device has always been very strong as well as voltage. Pic is attached. Any suggestions?

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Hey @martents. Could you try resetting the device by pressing and holding the setup button for 20 seconds and then attempting a new setup? If you’re still unable to setup the device, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support. Let me know how this goes! :slight_smile:

A post was split to a new topic: Network concerns with replacement Ring Doorbell