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U
Neighbors app white screen
app-settings
troubleshooting

Galaxy S22 Ultra no longer shows Neighbors feeds on the Ring app nor the Neighbors app. I called customer service for 2 weeks without them solving it. I have a white screen on the Neighbors app. The phone and apps are updated, and there is no VPN on the phone. It use to work just fine, but then went away without any other changes after about a month.

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18-09-2022 03:52:12

Responses (1)

  • T

    Hi @user22855. You may have an app on your phone that is conflicting with the Ring app. This Help Center article [here](https://support.ring.com/hc/en-us/articles/115005889983-Android-Apps-that-Conflict-with-the-Ring-App) has information on apps that conflict with the Ring app. Additionally, if you could share a screen recording of this happening, as well as provide your phones OS/Ring app version, I can share this with my team.

    0

    19-09-2022 23:00:51

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