H
Need to un-delete video for police
cs-support
wireless-security-cameras
ring-protect-plans
Hi for some reason A live view i was looking at which is required by police. I cant find it anywhere now. If its possibly deleted is there anything I can do to un-delete or request anything accidentally deleted in the last 2 days? 😢
731 •
0 •
0 •
08-11-2023 08:43:04
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Hitechtherealone. An active [Ring Protect plan](https://ring.com/protect-plans) is required for access to video recording. With an active plan, Live Views will be recorded and you can view them after in the Event History tab. If a video has been manually deleted, expired due to the [Video Storage Time](https://support.ring.com/hc/en-us/articles/360047871752-Understanding-and-Adjusting-Your-Video-Storage-Time-), or your subscription has lapsed, the video cannot be recovered. There are no backups stored in order to preserve your privacy.
0
14-11-2023 11:40:07
•