My daughter bumped the adapter while it was plugged into the wall and a prong broke into the outlet. Is there any way just to buy a new adapter? Thank you.
Hey @Jsnap00. You will need to reach out to our support team for this, but they can order you a spare one as long as we have them in stock! For this parts request, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.