Ring Video Doorbell
Need my 5 digit pin code
My Ring Doorbell dropped off my wifi. I want to reconnect but it wants the 5 digit pin off the device. I can't find the card that came with the device and I would have to take it off the wall to get the pin off the device itself. Is there another way to get that pin code?
99201 •
2 •
35 •
13-01-2021 11:41:50
Responses (24)
- J
Is there a solution to this? My ring doorbell is mounted and I really don't want to take it down. All I want to do is change the WIFI. I have current access but it's asking me to take it off the wall before I can change the WIFI. This is insane.
•1
17-11-2022 01:56:01
- U
Same issue. Spent 42minutes on phone with support and I still can’t connect my ring to my new wifi.
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19-11-2022 06:39:32
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- U
This is such crap! I cannot get my Ring 3 off the wall. It is brick and super tight. Chat hung up on me. Tried calling, she could not help and I could barely understand her, now I am talking to someone on the facebook page. TOTAL crap. I just need to reset the WIFI!
•0
15-12-2022 05:16:41
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THi @user30259. It would be helpful if you could explain the specific issue that you are facing, so members of the Community can assist. Also, please review our Community Guidelines at your earliest convenience. https://community.ring.com/t/community-guidelines/40#M13 Please ensure that we are treating the community with respect and being helpful to one another when possible.
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19-12-2022 04:29:19
- J
Absolutely ridiculous that I have to unmount the doorbell from the wall to get my pin code. It is -10 degrees in Minneapolis. The doorbell disconnected itself from my WiFi. It just stopped ... working yesterday. Absolute bulls***
•1
23-12-2022 05:02:41
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- U
This is pure insanity. I have 13 devices across 2 houses. I updated wifi to 6E at both places and now they want me to take off 5 doorbells and a bunch of security cams mounted 20 feet up just to get a PIN... Worst design on the planet - this is the push I needed to switch to Google. I called support and they were totally useless
•1
23-01-2023 11:49:12
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maarten.westera
This is a real C*ck up by Ring
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15-11-2022 06:20:30
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