Ring Video Doorbell
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Need help installing Ring Wired Doorbell!
hardwired-video-doorbell
troubleshooting
 I installed the ring doorbell and there is no power, the ring doorbell device won’t turn on. Doing some research, most of the photos or videos I’ve seen, users have a red and white wire. Mine comes with orange in the transformer. I am not sure if I don’t have enough voltage, but transformer says 16V. I have tried different installing wires and still nothing, I am stuck! Please help!
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22-07-2023 10:31:25
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Justin_Ring
Hi @Ringadingding711. I would recommend taking a look at this Help Center [article](https://support.ring.com/hc/en-us/articles/4405783047188-Wiring-Diagrams-for-Ring-Video-Doorbell-Wired-); it has a wiring diagram for installing a Doorbell Wired directly to a transformer. If your wiring is different or you are having issues with power, I recommend consulting a qualified electrician for further assistance on your installation. There is also an alternative way to power up a Doorbell that could be simpler. It would be using a [Plug-In Adapter (2nd Generation)](https://ring.com/products/video-doorbell-plugin-adapter-gen-2). You plug it into a standard indoor power outlet and run the cable to your Doorbell. I hope this helps.
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24-07-2023 06:17:36
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