My WiFi disconnects randomly

My Ring doorbell will randomly disconnect from my WiFi.

Hey @wcb. You may have some network security settings that are not allowing the Ring device to stay connected. Could you please review your ports and protocols settings on your router/network to ensure they are adjusted to allow the Ring device to stay connected? If you still have troubles after this, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.