My ring’s microfone stoped to work

Hi my doorbell stoped to work the speaker. I can’t talk with the visitors. It Also lost the comunication a lot. My doorbell is Old and a want to buy a New one can I get a discount? Do you ship to Brazil?

Hi @RafaelLaufer. You may want to reach out to our support team at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. As for a list of countries that our devices are available in, you can find that on our website here. At this time, we do not sell or ship to Brazil, but we appreciate your feedback! :slight_smile: