My Ring unit (Video Doorbell 2) consistently misses people nearby, yet it reports cars in the street and my driveway that are MUCH farther away. A couple days ago, a UPS driver put a package on my porch directly under the Ring unit, and the unit did not report the visitor. His face had to be no more than 18 inches from the Ring Video Doorbell 2. Another time, a neighbor came up to my porch and picked up a free item – she must have been no more than 4 feet from the Ring unit, but it only started recording when she was walking away and her face could not be seen. And the Ring unit regularly misses the mailman – my mailbox is in the middle of the Ring’s field of view, and the mailman is about 15 feet away. The mailman has to walk in the open for about 10 feet to get to the mailbox, and is then visible for another 20 feet. However, the Ring Video Doorbell 2 does not catch the mailman on most days. (See photo of front door and mailbox layout with the Ring unit pointed out.) Yet it sees cars 35 feet away in my driveway and 60+ feet away in the street.
Is there any adjustment I can make to make it see people in front of my door more reliably? Or is this as good as it gets?