My ring doorbell will not connect for live view. Records movement and such, but no live view.

My ring doorbell will not connect for live view. Records movement and such, but no live view.

Hey @Lady36hawk! Live video connection relies heavily on wifi signal strength, and mobile device/ app connection. Try uninstalling and reinstalling the app on your mobile phone to see if this improves connection.

If it does not, please visit your Device Health for your Video Doorbell in the Ring app, which will show your RSSI, or wifi signal strength. Check out our Community post for a guide to a good RSSI. I hope this helps! :slight_smile: