Responses (2)

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Caitlyn_Ring

Hi @Mikey2. Having a Solar Charger for your Doorbell will provide a trickle charge to help keep the battery topped off. If your Doorbell is experiencing a large number of motions, dings, and Live Views, the battery can be drained more quickly than it is charging via the trickle charge from the Solar Panel. Approximately how many events does your Doorbell receive each day?

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11-11-2020 18:28:47

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Mikey2

Motion detection is off and max is 3 events per day. Really annoying as murphy's law means every time I take it off to charge someone calls.

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11-11-2020 18:47:08

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Clarabear

Was there ever a solution to this? I just got the solar charger for my first gen doorbell. The battery now drains faster (within 2 days) than it did before. Also, it currently shows that the doorbell is “hardwired” yet the battery level is “critically low” and therefore none of the functions work. I thought if it were hardwired, then the doorbell should still function.

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03-11-2021 23:59:02

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Tom_Ring

Hi @Clarabear. What is the RSSI for this Doorbell? Also, Caitlyn has called out some important information. [quote="Caitlyn_Ring, post:2, topic:18902"]Having a Solar Charger for your Doorbell will provide a trickle charge to help keep the battery topped off. If your Doorbell is experiencing a large number of motions, dings, and Live Views, the battery can be drained more quickly than it is charging via the trickle charge from the Solar Panel. Approximately how many events does your Doorbell receive each day?[/quote]I recommend charging your battery to 100%, then resetting it and reconnecting it to wifi. You can reset it by pressing and holding the setup button for 20 seconds, then releasing. This will prompt your Doorbell to perform a short update and you should notice the affects of the trickle charge for the Solar Charger. Let me know if this helps.

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05-11-2021 18:23:32