I guess I’ll join this thread. I just bought the Ring Doorbell 3 - hooked it up this morning via hardwire with a fully charged battery at 100% currently. In the Ring app it only states ‘Battery Power’…not showing any signs that it is hardwired. I don’t expect to see a “lightening bolt” on the battery since it is fully charged right now - but I would at least think I would see Hardwired under Device Settings but I do not.
I tested the voltage on my existing doorbell transformer- getting 19 Volts and it is a 20VA transformer. I’m hoping that when the Ring battery falls below 90% that the trickle-charge will kick in and then I’ll see Hardwired under Device Settings with a lightening bolt over the battery icon…?
I did hear when I first set up the Ring doorbell this morning the voice said “Please wait - performing firmware update”…maybe this is the firmware update that broke the trickle charge…?