‎My Ring Doorbell has gone offline

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Gazo357

My Ring Doorbell has gone offline

hardwired-video-doorbell

troubleshooting

Hi all my ring doorbell has lost WiFi signal, it's a hardwired doorbell & only been fitted for 5 days . No problems until now, I woke up went downstairs & my chime was flashing blue, so checked the app & no WiFi signal? WiFi is working fine, doorbell is powered fine, I can still press it & it's rings outside just no WiFi signal. I need help with this!

71 •

0 •

03-12-2023 09:46:38

Responses (1)

T

Tom_Ring

Hi @Gazo357. If your Doorbell has lost it's WiFi connection, you'll need to reconnect it to WiFi. Check this [Quick Fix Guide](https://support.ring.com/hc/en-us/articles/4408533336468-Quick-Fix-Guide-) for instructions.

0

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05-12-2023 06:51:08

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