U
My Ring doorbell 2 no longer takes snapshots
device-settings
troubleshooting
event-history-timeline
Everything in the app appears to be working correctly but when I scroll my timeline the are no snapshot between motion detection
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26-05-2023 05:35:38
Responses (1)
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Tom_Ring
Hi @userfcuk1971. Do you have an active Ring Protect Plan for this doorbell? Visit this page [here](https://support.ring.com/hc/en-us/articles/360034443672-Using-Your-Snapshot-Capture-Feature) to ensure that you have the Snapshot Feature activated correctly.
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31-05-2023 02:47:48
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