My Ring doorbell 2 does not make my chime pro ring

When the ring button is pushed nothing happens. There is no log of a push or sound from the chime pro. The chime pro will alert me on motion.

Think the button is stuck!

Hi @TVG2710. Have you tried performing a reset on your Doorbell to see if that corrects this concern? If not, I would recommend doing so. You can reset the Doorbell by holding down the setup button for at least 20 seconds. After that’s done, you’ll want to run through a new setup in the Ring App as well. Let me know if the Doorbell responds when the button is pressed after trying these steps. :slight_smile: