Ring Video Doorbell

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M
My ring door records after person walks away
hardwired-video-doorbell

I have the zone setup all the way at the end of the walkwayI want it to record when they are walking up.Thanks

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30-06-2021 18:50:11

Responses (2)

  • TE

    Hi. Can you provide more details. Such as, is this happening at night, lighting situation, during day, etc. Have you adjusted sensitivity settings? what type of device? Have you checked to see that the base of the camera, if in fact a camera, is at correct height and base is horizontal? I have determined optimum performance does require a bit of experimentation, starting with Ring's basic recommendations and going from there.

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    30-06-2021 18:52:52

    • M

      1st editionHappens during the day or nightSensitivity set 3/4 to max

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      30-06-2021 19:11:12

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