I have the zone setup all the way at the end of the walkway
I want it to record when they are walking up.
Thanks
Hi. Can you provide more details. Such as, is this happening at night, lighting situation, during day, etc. Have you adjusted sensitivity settings? what type of device? Have you checked to see that the base of the camera, if in fact a camera, is at correct height and base is horizontal? I have determined optimum performance does require a bit of experimentation, starting with Ring’s basic recommendations and going from there.
1st edition
Happens during the day or night
Sensitivity set 3/4 to max