My ring door bell 2nd gen won't connect

My doorbell went offline and wasn’t connected to
My wifi I tried to connect
It back and it won’t connect back I have followed all the steps online unplugged broadband etc still won’t work???

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Try charging your Video Doorbell battery for a few hours, then attempt a setup again. A reset may also help here, which can be completed by holding the Video Doorbell setup button for 20 seconds. Next, please reconnect your Ring device by following the steps in this Help Center article. I hope this helps! :slight_smile:

Same has happened to me wifi fine, camera is connected and working but saying setup notcomplete for doorbell? Worked fine up till now,