My Ring Device

I am trying to add my Ring Debive “Meemaw “to my phone but stating it’s under ownership.

Hey @Mrsalex18. If you are running into this concern where you cannot set up a device because it is already registered with another owner, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.