My ring contract won’t transfer to a replacement camera

My ring contract won’t transfer across

Hi @JSteel. When you receive a replacement device, all you need to do is setup the new device. Your Ring Protect Plan will automatically transfer to your new camera. If for some reason this didn’t happen, you’ll need to follow up with our support team to correct this. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.