My ring camera plan is paid for but it’s not working I.e., not recording any activity

Products Security Cams
1

Hi

I have been using the ring spotlight camera for a few months without subscribing to the plan - however now that I have paid for the years membership it seems that my camera is still not recording the live events

Tia Sandra

2

Hi @Pom13s. Which specific camera model do you have? Are these events showing up in your History? Do you have multiple Locations? You can check the status of your Ring Protect Plan on Ring.com.