Ring Video Doorbell
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8
My Ring bell is corroding....Bought it on 13/06/2020
solar-panel
cs-support
My Ring door bell has started rusting..it is just 12 months since installation.It was bought on 13 June 2020 but installed around Dec 2020.This should not be the case.I need a refund or I would like to go to consumer court in Australia if this is not resolved.You are bound to give me a weather proof product as promised.
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17-01-2022 13:47:31
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Caitlyn_Ring
Hi @8444a18c16f98c4d7b9edae9a09560. Certain models of Ring Doorbells and Cameras are weather resistant so they can be installed outside. However, in cases of extreme weather, they may still show wear based on the outdoor conditions as they are not weather proof, only weather resistant. For any physical damage concerns, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They will review the damage to your device and your [device's warranty](https://ring.com/au/en/warranty) to help find a solution. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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18-01-2022 19:44:01
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