This should not be the case.I need a refund or I would like to go to consumer court in Australia if this is not resolved.
You are bound to give me a weather proof product as promised.
Hi @8444a18c16f98c4d7b9edae9a09560. Certain models of Ring Doorbells and Cameras are weather resistant so they can be installed outside. However, in cases of extreme weather, they may still show wear based on the outdoor conditions as they are not weather proof, only weather resistant. For any physical damage concerns, please give our support team a call at one of the numbers available here. They will review the damage to your device and your device’s warranty to help find a solution. If you are outside of the US, please visit here to see how to contact support.
