Ring Video Doorbell

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M
My phone is the only one not getting notifications

We installed a doorbell, and my son and husband both receive notifications, but I don't. We all have the same settings.

2186

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10-12-2019 06:39:20

Responses (5)

  • E

    Same model of phones? Same carrier?

    0

    10-12-2019 06:58:31

      M

      Yes to both questions.

      0

      10-12-2019 07:22:44

  • M

    I had that problem and reinstalled the app on my phone. This fixed the problem for me.

    0

    10-12-2019 07:00:04

      M

      I'll try it and see, thanks.

      0

      10-12-2019 07:22:14

      M

      Thanks for your advise, it worked.

      0

      11-12-2019 04:38:17

      M

      Glad to be of service.

      0

      11-12-2019 06:33:36

  • S

    My phone stopped getting Ring notifications. I’ve deleted app. Reinstalled. I get live feed and if I ring doorbell. But no motion notifications. All alerts are on?? Ring has worked great for 5 years?

    0

    05-04-2023 09:26:50

    • J

      Hi @Sbmoss. I was able to find this Community [post](https://community.ring.com/t/ring-app-notifications-have-stopped/194723) where another neighbor had a similar concern. There is a marked solution with steps to try and what to do if those steps do not work.

      0

      07-04-2023 05:34:47

      • S

        This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

        0

        07-05-2023 05:34:53

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