Ring Video Doorbell
My is not working
My ring is not finding my internet at and I have it close to my router but it’s not finding it never had a problem with my ring
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11-06-2022 08:03:44
Responses (4)
- C
Hi @user14351. Do you mean that your Ring Doorbell is performing a firmware update? Or does your router need to perform an update of some sort? If your Ring Doorbell is performing an update after setup, this should typically only take around 10 to 15 minutes. For any updates on your router, you'll want to follow up with your internet service provider for assistance.
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23-06-2022 07:55:52
Ucause when I try setup my router internet doesn’t show up for the ring to connect to my own internet says ring need update but it shows everyone else internet
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26-06-2022 02:40:30
THi @user14351. Try manually entering in your WiFi information during setup. If you are not able to do this, try connecting the Doorbell to a WiFi hotspot, then switching it to your home WiFi. Be sure that you don't have any firewalls or security in place that could be preventing your Doorbell form joining your home network.
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28-06-2022 11:19:14
- R
The device not completing firmware is a issue many people have. It is Ring's policy that these users can go fuck themselves.
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21-03-2023 04:46:19
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- R
The device not completing firmware is a issue many people have. It is Ring's policy that these users can go fuck themselves.
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21-03-2023 04:46:19
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JTDaves
Contact your internet provider. Make sure you are running at the same speed as before. Did you connect other devices which are using Wi-Fi?
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12-06-2022 05:41:08
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