I have a Ring Pro and just recently noticed that my existing doorbell does not chime. It is a compatible Home Depot brand doorbell. My Ring says it has good voltage so im wondering if the Pro Power kit is the culprit?
Hey @Lynchburg66! Here are some other things to check:
- Chime type in the app selected as “digital”.
- Disconnect wires from back for the Doorbell Pro, reattach wires.
- If possible, try changing the chime tone on the digital chime as a test.
If this does not improve .the functionality with your chime kit, feel free to reach out to our support team, at 800-656-1918, for further assistance. 