My doorbell pro is not working

So I’ve had this doorbell for about a month now and it was working fine. Then about a wk ago it stop working and would not connect to the internet. Now the first time I reset it, it worked fine. But now it will not reset or connect to my internet. I’ve tried everything.

Hi @raylaustin. Since you have exhausted all troubleshooting on your end, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.