My Doorbell chime started to ring, humming and smoking and Ring doorbell stopped working.
If it literally started smoking, then you likely have a wiring fault. Contacting a licensed electrician might be good at this point.
HI @Jyoussef. I would definitely recommend contacting a qualified electrician as well as our support team at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support. Your safety is a top priority so having a qualified electrician and our support team assist is the best call to ensure your safety when installing your Ring Doorbell.
Ring almost burned my home down the same way with my daughter in it. Tech support will just send you hardware and tell you to figure it out. I’d find a new product
Since Ring devices are typically self-installed and not by Ring, you should consult with the person who installed your equipment to see why you had issues. If they weren’t qualified, you might want to invest in certified installers in the future.