My door bell is damaged within a year of getting it

user7666 · March 28, 2022, 9:26am

Hi, my doorbell has started to peel/erode undeneath. Ive emailed help@ring.com twice since November but havnt got a reply. Does anyone know how i contact them to arrange a replacment under the warranty please?

Caitlyn_Ring · March 28, 2022, 11:49pm

Hi @user7666. Our support team can be reached at one of the numbers available here, and they can review any physical damage on your Doorbell and determine if a replacement is needed. If you are outside of the US, please visit here to see how to contact support.