My bell won’t light up

My ring bell won’t light up

Hi @Aliceg04. Can you please share more details on your concern, such as which model of Doorbell you have and what light you’re looking for on the Doorbell? You can find the model name of your Doorbell on the original packaging, the back of the Doorbell itself, or on the Device Health page. Is the Doorbell detecting motion and are you able to access the Live View as normal, or what concerns are you experiencing?