My battery ring doorbell wont connect to my wifi

My battery video doorbell wont connect to my wifi

Hi @user67704. If your Doorbell is not connecting to your wifi, try the following steps:

  • Factory reset your Doorbell by pressing and holding the setup button for 20–25 seconds.

  • Reboot your router by unplugging it for a few seconds and plugging it back in.

  • Verify your wifi password is correct.

  • Bring your Doorbell into the same room as your router when doing your setup.

We also have this Help Center page with other steps you can try. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

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