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My base station does not go into pairing mode
I have tried holding down the pairing button for a while. The blue ring goes round a few times, goes off and then comes on again. That’s it. Anybody encountered this and is there a known fix? Thank you for your help!
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11-06-2020 05:20:55
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Chelsea_Ring
Hey @SKamath. Since your Base Station is not staying in pairing mode, could you please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406)? We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Let me know how this goes, as your answer may help other neighbors! :)
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11-06-2020 05:31:19
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