Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
S
My base station does not go into pairing mode

I have tried holding down the pairing button for a while. The blue ring goes round a few times, goes off and then comes on again. That’s it. Anybody encountered this and is there a known fix? Thank you for your help!

979

0

0

11-06-2020 05:20:55

Responses (1)

  • C

    Hey @SKamath. Since your Base Station is not staying in pairing mode, could you please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406)? We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Let me know how this goes, as your answer may help other neighbors! :)

    0

    11-06-2020 05:31:19

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    T

    TonyMan

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    L

    LordP666

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution