‎My alarm keeps bypassing onto 4G backup

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user77562

My alarm keeps bypassing onto 4G backup

connectivity

troubleshooting

Hi, I wonder if anyone has come across the same issue? My alarm bypasses onto 4g for a few minutes but then flicks back again and my internet is stable.

139 •

0 •

19-02-2024 09:49:22

Responses (1)

T

Tom_Ring

Hi @user77562. Is you Ring alarm connected via WiFi or ethernet? Does your WiFi automatically switch between 2.4GHz and 5GHz network bands? If so, try connecting it to a dedicated 2.4GHz network to see if that improves connectivity.

0

•

21-02-2024 04:40:36

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