Ring Security Cameras

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Mute playback on event history
hardwired-security-cameras
troubleshooting
When using the app to view Event History, I want to watch the video without playing the recorded sound from the video (which everyone within ten feet of me can hear!). How can I turn off the sound? There is a mute feature on the web browser, but I don’t see it on the app.

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02-11-2023 11:07:39

Responses (2)

T
Hi @user64925. For playback, the audio will reflect the volume on your phone. If you don't want audio, you'll need to turn the volume on your phone all the way down.

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06-11-2023 06:45:32

S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

06-12-2023 06:45:44

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