Hi there, neighbors! As mentioned in our Community post about Rich Notifications, there may be times when multiple notifications are sent to ensure for the quickest delivery of an event notification. If too many notifications are happening with a smart watch in use, please note that Ring does not directly support any official smart watch integrations.
Rich Notifications is a feature that is optional to use. If you are seeming to receive multiple notifications too often, see if this changes with the feature disabled. It’s worth also seeing if notifications work as intended when a smart watch is not in use.
If you are receiving multiple notifications in a fashion that is not described above, please give our support team a call at one of the numbers available here. If you are outside of the US, please go here to see how to contact support.