Ring Video Doorbell
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U
Muffled sound, ring door bell (new) gen2
audio-quality
troubleshooting
I’ve installed my device as requested however the audio is very muffled, and nobody can understand what I’m saying to them.
I’ve tried rebooting the device, and the router is located approx 8m away. RSSI ranges being between 42 and 53 throughout the day.
I’m with virgin media with a download speed over wifi of 534 Mbps and upload of 103 Mbps with jitter running at 2ms .
I don’t appear to have any video issues.
https://ring.com/share/093bae08-b9f0-49d5-b37f-69663a5ec612
The video above is from when I was setting up the device, and the ring doorbell was literally 1m away.
https://ring.com/share/19076342-c9fc-41da-9c98-d6f68056ae65
This video is of a recent delivery.
Any support would be welcomed.
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17-11-2023 01:16:22
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Justin_Ring
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20-11-2023 05:50:39
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