Hi there, @Jerrysvit! The best first thing to check for audio concerns is network or wifi connection. Please ensure your network is operating as normal, and that the signal to your Floodlight Camera is optimal. This can be confirmed by check the [RSSI in your Ring app device health](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) section. If signal looks good, try power cycling your Floodlight Camera by turning power off then back on at the Cam. I hope this helps! :)