Does anyone know how to remove my Ring doorbell from my account? I’m moving from FL to TX and I left my Ring doorbell at my home I’m selling for the next owner. How do I remove it from my account so they can use it?
Hi @CigarBen. You will need to go into your Ring app > Main Menu > Devices > Doorbell > Device Settings > General Settings > Remove this Device, you should be able to remove it from your account here. If you still have troubles getting this done, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.