Ring Video Doorbell
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J
Moved to house with ring doorbell
hardwired-battery-video-doorbell
We just moved to a new home with what is believed to be the wired ring doorbell. Tried to add device through the app but the code on the device is not working. Any ideas what we can do to get it working?
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30-08-2021 16:50:51
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Caitlyn_Ring
Hi @jo05. What's happening in the Ring App when you try to set the Ring Doorbell up? Is there a specific error message that you're seeing, or any specific lights on the Doorbell? If possible, please share a screenshot of what you're seeing in the Ring App during the setup process and I'll take a look.
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31-08-2021 19:42:25
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