Moved into a house w existing ring

Hi all

Need some help. I have 4 cameras w motion flood lights and a doorbell (pic attached).

2 questions

  1. Which version is the doorbell and how do I open it to get access to the qr code to transfer? Previous owners disconnected them from their account so at least that is done.

  2. Do I need to do the same (open for code) with the flood lamps? 3 of them are installed 15 feet high!

Thanks!

I don’t know what version of Doorbell that is, but you will need to be able to access all the QR codes on the devices to add them to your account.
The only way around that is if the previous owner recorded them and passed them onto you.

When getting a previously owned Ring device, follow our Change of Ownership process to gain ownership. If you need any assistance with this process, our support team is happy to help further. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.