So we purchased a Ring indoor camera and have since moved. All ten (10) of our nest cameras connected with ease. Now for the cheap $99.00 Ring cameras, not so easy. Followed the instructions to a T with absolutely no luck whatsoever. Moral of this story, Quality doesn’t cost it pays, and Ring indoor cameras are just that, cheap junk?
Hey @Jeff1956. If you’re unable to get the camera set up on your account again, I recommend trying to reset the camera by pressing and holding the setup button for 20 seconds. After this reset, try to set up the device again. In the event this may still not be working for you, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.