Hello, we have accidently lost the security screw from the mounting plate of the outdoor siren during installation, I want to get a suitable replacement screw and would be grateful if anyone can let me know the thread size I need to get. Thank you, Keith
Hi @Alesampler. The security screw you are referencing has a small spring attached to it. For this reason, you will not likely find it at a hardware store. Try contacting our support team for a replacement. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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Hi - I have the same issue, having lost the screw at the bottom of the siren. I just spoke to customer service, and the only fix was to send an entire replacement unit, which although a generous offer, is just very wasteful. They also told me there was no spring at the bottom!
Could you tell us the grub screw size/spec, as I am sure they will be just a few pennies from a hardware store?
Thanks in advance.
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