Ring Video Doorbell

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Motion warning stopped working
hardwired-video-doorbell
troubleshooting
So, I have figured what the problem is. The speaker on the doorbell will allow sound to be transmitted into, meaning I can hear what is going on at my door. However, the speaker will not allow sound to be transmitted out, meaning if I try to talk to someone, they hear nothing. Is there a fix for the speaker to work sound both ways? Two way talk is enabled in the Ring app on my phone. The speaker just stopped one morning while I was walking up to the door in mid sentence when the motion warning was activated Hello, I have a Video Doorbell Pro, the motion warning has stopped working, can anyone help me to get it working again? I have turned the option on/off several times with no luck.

1727

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16-03-2022 05:30:55

Responses (1)

M
Those are indeed the right steps to take. Please also ensure the [Ring app is up to date](https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App), and that your Ring device has an efficient connection. Check out your [RSSI in the device health section of the Ring app](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229), to ensure for optimal wifi signal. I recommend also checking your other motion settings, such as making sure there is at least 1 motion zone enabled. I hope this helps! :)

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17-03-2022 02:46:39

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