Motion warning stillActive even after toggle it off

Strange new behavior started today with my Cam. I toggle the motion warning off every morning and toggle it back on at night before bed. This morning, after toggling it off it remained active. I restarted the phone and app to no avail.

What’s up?

Hi @user22987. Make sure your Ring app is updated to the latest version available from the app store, then try performing a reboot of your Ring Camera. You can find the reboot option on the Device Health page, and it should only take a few moments. After the reboot is done, check that the Motion Warning feature is toggled off and test it out.

If this issue persists after trying the steps above, please follow up with our support team at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.