Motion sensors do not trigger alarm when in 'Away'mode?

I have installed a ring alarm with several motion sensors and door alarms. The issue I have is the door alarms immediately activate the siren, however the motion sensors just send me a message and do not activate the alarm.

What am I doing wrong and what settings do I need to rectify this?


Hi @NMolyneux. Do you have the system armed in the Home or Away mode? By default, the Home mode will not arm the Motion Detectors so that you can move around your home while the Contact Sensors on your doors and windows are armed. These settings can be changed so you can choose which sensors are armed in which mode. You can learn more about Modes settings and how to control them in our Help Center Article here. I hope that helps! :slight_smile: